Focus Pointe Global’s mission is three-fold as we aspire to be the:
- Premier provider of high-quality, ethically gathered data;
- Ultimate source of qualified respondents; and
- Provider of choice of upscale meeting spaces for market research practitioners.
Our overarching goals are first, to provide unrivaled research solutions with professional integrity and the highest level of service quality to our national customer base and second, to further expand our footprint through strategic acquisitions.
We place a premium on internal and external collaboration, integrity, excellence, mutual trust, and dignity for the individual. We maintain a respectful, friendly, and productive workplace for our associates.
We take pride in our company’s longstanding heritage, its clients and products, and our shared values. Together we will continue to build a world-class organization that is socially responsible and profitable.
Statement of Operating Principles
As we move forward, we will be guided by the following principles:
Exceeding customer expectations is our single-most important success factor. The quality of our product offerings and service delivery will never be compromised.
We will execute with excellence, striving repeatedly for success, never accepting less.
We will be innovative by challenging conventional thinking and the status quo, and actively pursue new products that consistently evolve our brand.
We will attract, develop, and reward associates who excel in their respective fields while embracing our shared visions and values.
We will communicate consistently at all levels in a respectful, candid, and straightforward manner with our co-workers, customers, and business partners.
We will collaborate and optimize our collective ability to achieve success.
We will be honest. Integrity must inspire all of our words and actions.